What turns away users/prospective users?
usability
Solution
- Requiring lots of information when signing up -- name and email is bad enough, as you say, but some registration forms have many many fields. The fewer the better.
- Charging money but refusing to disclose the price unless you speak to a sales rep
- Having a web site that only works in certain browsers
- No releases since 2003
- No documentation
- Support forum with many questions and no answers
Problem
In your experience as a developer, what kinds of things have turned away users and prospective users from using your programs? Also, what kinds of things turn you away from using someone else's programs? For example, one thing that really bugs me is when someone provides free software, but require you to enter your name and email address before you download it. Why do they need my name and email address? I just want to use the program! I understand that the developer(s) may want to get a feel for how many users they have, etc, but the extra work I have to do really makes me think twice about downloading their software, even if it does really great things.