New Google Analytics event tracking wont work on mailto
dom-events, event-tracking, google-analytics, javascript
Solution
I found a relevant thread here: Google Analytics Event Tracking not firing for multiple accounts on Chrome ONLY
So in the end I got it working with chrome - this is how it looks now for those interested:
<a onclick="setTimeout(function(){ga('send', 'event', 'Email', 'Person Name');}, 1500);" href="mailto:email@address.com" >
A timeout function had to be added.
As Eduardo pointed out above another option that worked was having a mousedown function:
<a onmousedown="ga('send', 'event', 'Email', 'Person Name');" href="mailto:email@address.com" >
Problem
I'm using the latest Google Analytics code: ``` (function(i,s,o,g,r,a,m){ i['GoogleAnalyticsObject']=r; i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date(); a=s.createElement(o),m=s.getElementsByTagName(o)[0];a.async=1; a.src=g;m.parentNode.insertBefore(a,m) }) (window,document,'script','//www.google-analytics.com/analytics.js','ga'); ga('create', 'XXXXXXXXX', 'XXXXXXXX'); ga('send', 'pageview'); ``` I've got event tracking to work on a download link using the following: ``` <a href="#" onclick="ga('send', 'event', 'Download', 'PDF', 'FILE NAME');"> ``` However, it's not working on a mailto link - when I look in the console it says the request has been cancelled. This is what I'm using: ``` <a href="mailto:email@address.com" onclick="ga('send', 'event', 'Contact', 'Email', 'Name here');"> ``` When I remove the "mailto" it will then track. Am I setting it up wrong? EDIT: It appears if I put a `target="_blank"` it will work - however it then opens up another window which isn't ideal. Second Edit: It appears it's something to do with Chrome - I tested it in Firefox and IE and it worked when I did that - anyone else experienced this?