Galaxy S4 not recognized on windows 8.1 device manager
android, windows
Solution
I had the same error and finally Figured Out what the hell is that:
1. Install Windows Media Player
2. Scan for hardware changes in the Device Manager
Its actually because MTP requires Media Protocol. If you have updated to N and related versions of Windows 8.1, they have removed the Windows Media Player. So, install it to use MTP. You can do that from:
- Windows Features > Click on Windows Media Player. It will search or Install.
- Install manually from http://windows.microsoft.com/en-us/windows/download-windows-media-player
Problem
I recently upgraded to windows 8.1 and tried to connect my Galaxy S4. I have installed: - the Samsung usb drivers - Kies - ADT updated with usb drivers installed - Fully updated windows 8 When I plug the device into the pc nothing whatsoever happens on the pc device manager and the phone says low power charging please use a recommended cable. The cable I'm using is the one that came with the phone and when I used it on a windows xp install everything worked as it should. Furthermore with the device plugged in this is the output from the adb when looking for devices: ``` C:\Users\Ken\Desktop\adt-bundle-windows-x86_64-20131030\sdk\platform-tools>adb k ill-server C:\Users\Ken\Desktop\adt-bundle-windows-x86_64-20131030\sdk\platform-tools>adb s tart-server * daemon not running. starting it now on port 5037 * * daemon started successfully * C:\Users\Ken\Desktop\adt-bundle-windows-x86_64-20131030\sdk\platform-tools>adb d evices List of devices attached C:\Users\Ken\Desktop\adt-bundle-windows-x86_64-20131030\sdk\platform-tools> ``` At this point I'm fairly sure this is a compatibility issue with windows 8.1 and the galaxy usb drivers. However, I have been researching for days with no luck. The android version and model of the phone is 4.3 and SCH-I545 respectively. Thanks for the help :)