ColdFusion https connection failure

Question

I have an API that runs fine on one of my two web servers but not on the other one or on my local machine, instead I get a connection failure when I send https requests as part the login process. The requests are very simple and works without a problem on one of the three servers it is being run on. The first one is as follows: ```

Accepted Answer

If you are using `cfhttp` to connect via SSL (https) then the ColdFusion server definitely needs the certificate installed to successfully connect. Here is a previous answer that I gave on a similar issue:

Here are the steps you need to perform in order to install the certificate to the Java keystore for ColdFusion. First, be sure you are updating the correct cacerts file that ColdFusion is using. In case you have more than one JRE installed on that server. You can verify the JRE ColdFusion is using from the administrator under the 'System Information'. Look for the Java Home line.

The default truststore is the JRE's cacerts file. This file is typically located in the following places:

Server Configuration:

cf_root/runtime/jre/lib/security/cacerts

Multiserver/J2EE on JRun 4 Configuration:

jrun_root/jre/lib/security/cacerts

Sun JDK installation:

jdk_root/jre/lib/security/cacerts

Consult documentation for other J2EE application servers and JVMs

In order to install the certificate you need to first get a copy of the certificate. This can be done by using Internet Explorer. Note that different versions of Internet Explorer will behave slightly differently but should be very similar to these steps. For example, earlier versions of IE might save the certificate under a different tab than I mention.

- Browse to the SSL URL in Internet Explorer - `https://xyz/infoLookup.php?wsdl`.

- View the certificate by clicking on the lock icon and clicking view certificate

- Then click the Install Certificate... button (note: if you do not see this button you must close IE and run it as administrator first)

- Click on IE's Internet Options and click the Content tab

- Click the Certificates button

- Find the server's certificate under the Intermediate Certification Authorities tab, select the cert and click the Export... button

- Export using DER format

Copy the exported certificate file to your ColdFusion server (you can delete the cert from IE if you want)

- Run `cmd` prompt as administrator on the ColdFusion server

- Make a backup of the original cacerts file in case you run into issues

The keytool is part of the Java SDK and can be found in the following places:

Server Configuration:

cf_root/runtime/bin/keytool

Multiserver/J2EE on JRun 4 Configuration:

jrun_root/jre/bin/keytool

Sun JDK installation:

jdk_root/bin/keytool

Consult documentation for other J2EE application servers and JVMs

To install the cert:

- Change directory to your truststore's location (where the cacerts file is located)

- Type this command (use current jvm and use current jvm's keytool) `"c:\program files\java\jre7\bin\keytool" -import -v -alias your_cert_alias_name -file C:\wherever_you_saved_the_file\cert_file.cer -keystore cacerts -storepass changeit`

- Type yes at the prompt to "Trust this certificate?"

Note: *your_cert_alias_name* I used above can be whatever you want Note: *C:\wherever_you_saved_the_file\cert_file.cer* change these values to whatever you use for the server folder and certificate file name

To verify the cert:

- Type this command (use current jvm and use current jvm's keytool) `"c:\program files\java\jre7\bin\keytool" -list -v -keystore cacerts -alias your_cert_alias_name -storepass changeit`

Note: *your_cert_alias_name* use the same name here that you used above to install the cert

Restart the ColdFusion service It will not read the updated cacerts file until you do this.

You can delete the imported certificate file from the server if you wish.

ColdFusion https connection failure

Solution

Problem