Unable to transfer app between two Apple Developer accounts

app-store-connect, ios

Solution

The support folks had to go in manually and fix things apparently, everything worked fine afterwards.

Contact them at itunesconnect@apple.com with the inquiry, include a screenshot of this issue in the email since they'll ask you for one anway.

Problem

I'm struggling with getting the new app transfer feature to work between two accounts I own. I'm transferring from an individual developer account onto an organization account, both under the regular (non-enterprise) iOS developer program. When I pick an app on the source account and specify the destination Team Agent Apple ID and Team ID, I get the following error message: ``` The recipient's Team ID does not match the Team ID associated with the Apple ID of the recipient's Team Agent. ``` Considering that I've only used one single email on the destination, and that there seems to be only one Team ID I can locate, I don't quite get what I could be doing wrong. I'm wondering if there's a bug on their end somewhere and if anyone else has encountered it before.

Original source