COMException - Tridion 2011 SP1

tridion

Solution

OK, for future reference - resolved this via the following steps:

- Open the Global Policy Editor snap-in.

- Go to Computer Configuration > Administrative Templates > System > UserProfiles.

- Double-click 'Do not forcefully unload the user registry at user logoff'

- SelectcEnabled and click OK.

- Reboot the server

Problem

After an enjoyable weekend I walked into work this morning, opened up Chrome, navigated to my client's production Tridion as normal - WHAM - COM Exception: Retrieving the COM class factory for component with CLSID {9926D1CF-F158-418F-A9A2-B653B497D982} failed due to the following error: 80004005 Unspecified error (Exception from HRESULT: 0x80004005 (E_FAIL)). This appears to be the CM_TOM.dll - problem is I've restarted COM servers, IIS etc. but nothing seems to work. I'm about to restart the machine but wondered if anyone here had come across this before?

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